Pretty much as it says in the subject headline.We installed the system and attempted to add a outbound personal account. Now after we saved it it cannot be edited or deleted as per screenshot:
Anyone knows about this and how to solve it?
Thanks.
I think that needs to be removed from the same place where it was added,
Admin / Outbound Email
That screenshot looks like it’s from some User’s profile Email settings… if I am not mistaken.
That is correct.
Well oddly enough it seems you cannot as an admin add users email account from the admin back-end but you have to go straight to the users profile and do it there instead which is more time consuming task with jumping back and forth between employee accounts. .