Cannot delete users

SuiteCRM Forum - English Language SuiteCRM General Discussion
1

Hi.

This seems to be an ongoing problem if I look at the forum posts about other people not able to delete users.

I have a brand new install of Suite, run through all the permissions but see now delete buttom to remove users.

Any thoughts?

Thanks

2

You can try applying this change manually, or waiting for the next release.

https://github.com/salesagility/SuiteCRM/pull/7925/files

If you try it, tell me if it works well. Thanks.

3

Hi PGR,

Line replaced but not seeing a delete button anywhere…in the list or on the individual User page.

Am i missing something?

4

I don’t know… maybe you got some detail wrong, it’s easy to miss an apostrophe or a quote mark…

I suggest you make a backup of the original file and do a full select all + copy + paste from here

https://raw.githubusercontent.com/QuickCRM/SuiteCRM/9d67163451746284c0705a4ea8bcb8d18e21f6c7/modules/Users/views/view.detail.php

So replace everything that is in the old file, with that entire file.

5

Thanks PGR, I am able to delete them from the full view of the person’s profile.

6

Oh :huh:

And where were you trying to delete them from, previously?

I mean, exactly which screen doesn’t work for deleting users?

7

I thought one could select them from the list view and delete them from a Dropdown similar to Mass Update.
No matter, deleting from the Profile page works too