Cannot create, view or edit quotes after setting up PDF template

đź’¬ General Discussion
1

I created a PDF template in order to send quotes to customers. Once I did that, I can no longer create a new quote, or view/edit existing quotes. I have deleted the PDF template as well as run the quick repair/rebuild with no success. I have also confirmed the file privileges are set correctly by running the following commands:

$ sudo chmod -R 755 .
$ sudo chmod -R 775 cache custom modules themes
$ sudo chmod -R 775 data upload config_override.php

There are no errors logged regarding this under /var/www/html/suitecrm/suitecrm.log. The following error is logged in /var/logs/apache2/error.log each time I try to view or edit an existing quote:

[Wed Dec 23 08:30:21.987317 2015] [:error] [pid 17858] [client 10.0.0.5:64318] PHP Fatal error: Smarty error: [in cache/modules/AOS_Quotes/DetailView.tpl line 299]: syntax error: unbalanced parenthesis in if statement (Smarty_Compiler.class.php, line 1284) in /var/www/html/suitecrm/include/Smarty/Smarty.class.php on line 1094, referer: http://10.0.0.123:9000/suitecrm/index.php?module=AOS_Quotes&action=index&return_module=AOS_Quotes&return_action=DetailView

I’ve checked each of the php files mentioned but cannot see where a missing parenthesis is.

Any help is appreciated!

Kevin

2

Hi kevins,

If you go to Admin > Studio > Quotes > Fields

Are there any fields that say “null”?

If so, navigate to the folder: /custom/Extension/modules/AOS_Quotes/Ext/Vardefs/

Compare the filenames in here to your fields in studio.

If there are any files in this filder that end in _c, but aren’t in studio, delete them.

After doing this, run a Quick Repair & Rebuild.

Are you then able to view a quote?

3

That resolved the problem. Thanks!