Can we send email to the customer after create the case module

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1

Hi,
I am working on suiteCRM , I am begginer to this suiteCRM.
How can I send email to the customer after creating the CASE module .

Kindly help on this ,

Thanks
Sandeep

2

Not sure if I’m wrong on this one but the system is supposed to send an email to the contact. As long as you have a system outbound email configured.