Campaign : "Missing required field: Use Mail Account" thought email account set up

I am trying to make my first campaign. In the “Use Mail Account” field, the selector has only none thought I have declared an email account and I could test it successfully. Then it says : “it Missing required field: Use Mail Account”. And consequently, I have the same for the “From Name:” and “From Address:” fields.

What do I miss ?

If I start creating a new campaign from the wizard, I get:


Please go into Admin > Email settings and check that they are set and are valid.
You will also need to go into Admin > Schedulers and scroll to the bottom. You will find a line in bold text, similar to :

          • cd /var/www/SuiteCRM; php -f cron.php > /dev/null 2>&1 

Copy this line into your crontab file to set up scheduled tasks.
Afterwards, do a quick repair/rebuild and try setting up a campaign again.


My company seems to have the same problem with our self-hosted SuiteCRM installation.

I have added the SuiteCRM scheduler to the crontab of our server but I do not know what you mean by “Afterwards, do a quick repair/rebuild and try setting up a campaign again.”. What are you saying needs to be repaired or rebuilt? How do we do this repair or rebuild?

Thank you,