Our campaign emails are all queued, but only about 79 or so are actually sent. PHPMailer fails after that number with an SMTP connect error. The “Number of emails sent per batch” setting under “Campaign Email Settings” is set to 500, and changing it does not affect anything. There are no limits on the SMTP account used (Google Apps for Work), and other applications are able to send thousands of email from the same account with no problem. If you go to the email queue, and click on “Send Campaign Queued Emails”, it returns back immediately with no email sent, and nothing logged to the “suitecrm.log” file. Deleting the emails from the queue, and re-sending the campaign will send another batch of 79 or so (this basically proves the issue is NOT with the email account), however this is not a viable workaround, since it corrupt the campaign statistics by marking all of those emails as “Bounce Messages, Other”. If the emails are left in the queue, they are continued to be sent at 10:00pm (where is this setting?) every day in batches of 79 or so.
Hello,
did you found a solution ?
I have the same issue, in my case, 204 from 345 have been sent, trying to send manually, nothing happens, nothing in logs …