I have two users in a great of group of several who enter call reports, but they will not show up in the Calendar. In fact, one of the users show call reports for one day on the calendar, but all his other call reports for that week do not show up. They all are shown when looking at them through the Call Reports module, so I am at a loss as to why they are not showing up in the calendar. Anyone have any thoughts on how to correct this?
Hi hmiby,
I dont think it would be the cause of the problem but if you are running SuiteCRM the security suite settings section in the admin panel would be worth looking at. there are opitons there for group permissions. however you say that its only two users which makes me think its not that.
Is there anything different to that user compaired to the others ?
We have spent a couple of days trying to figure out any differences between them and everyone else, but so far nothing they are doing is different from the others.