We have SuiteCRM Version 7.1.4 / Sugar Version 6.5.18 (Build 1110) installed on our CENTOS server. While we are rookies at CRM, we are quite familiar with database application setup and installation on this platform.
We are seeing behavior in the Calendar feature that has us a bit bewildered. It seems to be shared by all of our users, and we have spent a good deal of time on this, so I don’t think it very likely that this is simply a user understanding error. Tried using multiple browsers with similar results, so I don’t think it is a browser issue. Not sure if this is something that didn’t get installed correctly or if this is a bug that is common to the application. Here is what we are seeing:
-When you bring up a calendar, it defaults to Month view, and it shows all of my individual calls and meetings. So far so good.
-When I select Day, Week, or “Shared”, the view changes (to day or week) but there is a blank screen where the calendar should be. I have found that by either maximizing or un-maximizing the window I can make it appear.
-None of my calls or meetings show in either day or week view. If I click on Month I can see my calls and meetings again. Then if I click on Day, Week, or Shared, I see nothing until I maximize / un-maximize the window, at which point I only see an empty calendar.
-In no case am I able to see anyone elses calendar. This despite the fact that I’ve clicked “Shared” and then clicked “User List” and selected everyone’s calendar (as they have done in their browser for me as well.)
I’m not sure where to turn. Any ideas are appreciated…
Chris