Just installed Version 7.1.4, Sugar Version 6.5.18 (Build 1110). Admittedly a completely CRM novice, but not a novice to installing, configuring, and using server-based software. Having some issues and trying to identify if this is a user education error, installation issue, or other.
A primary ready I was looking forward to using this was to provide a shared calendar. The calendar seems to be about 80% operational. Can someone take a look at this and tell me if these are common bugs or if it is unique to my installation (and, if unique to me, any suggestions for correcting):
-Whenever I change to Week or Day view, the body of the calendar is empty. If I maximize (or un-maximize) it corrects that. Click Week or Day and it disappears again.
-My calls and meetings display only in Month view. In Day and Week view, even when the body is displaying, it is completely empty.
-When looking at them on the calendar, you can’t open calls and meetings by clicking on them. (That may be as intended but seems pretty weak if so.)
-I don’t seem to be able to “share” calendars. Again, I am assuming that is possible but I see nothing but my own calls and meetings. I click the “Shared” button, and have added all employees to my User List (as they have done for me) but none of us see each others calendars.
Installation went 100% smooth, passing the installation tests with flying colors. I saw another post about permissions but since that only mentions v7.1.1 I wasn’t thinking that applied here?
Thanks. I would be happy to post screen shots if that might be helpful.
Chris