Bulk Action - 'Send Confirmed Opt in Email' Error

💬 General Discussion
1

Selecting everyone in contacts, or just the first page of contacts then clicking: Bulk Actions > Send Confirmed Opt In Email results in the following error (blank white page with just text)

1 email address do not have a valid id.

Any suggestions/ideas, please?

Thanks

Paul

2

Tell us your version of SuiteCRM, and check your logs for errors:

suitecrm.log
php_errors.log

3

I’m hoping that we’ve resolved this, working on it now, however, we believe that it is because there is no primary email address set where a contact has more than one address: https://community.sugarcrm.com/thread/26972

I’ll confirm once we’ve tested further.

4

This isn’t the case.

Version 7.10.2
No errors in either log

It is possible to select each record page by page and then send confirmed opt-in. (with errors for those that are not opted-in).
However, selecting all records (batch) does continues to give the above error.

5

The first thing to do would be to upgrade to 7.10.4.

Confirmed Opt-in is new in 7.10.0, bugs are getting fixed in every recent release…

1 Like