Browser Navigation err_cache_miss

👨‍💻 Development Help
1

Hello,

When applying a filter or sorting the ListView, users can click a record and the DetailView is showing up. But when users click the browsers “Back Button” to navigate back to the filtered/sorted ListView, the browser shows the “ERR_CACHE_MISS” error. When clicking the “Back Button” for a second time, the page reloads successfully.

There are already discussions about this problem, but I can’t find a solution.

Is there a quick fix to solve this issue?

SuiteCRM version is 7.11.20

2

Check out this:

Using Browser “Back” Button Causes err_cache_miss · Issue #7321 · salesagility/SuiteCRM

3

I tried this, but it didn’t help

4

@Clermonts You can try few things the ERR_CACHE_MISS issue when using the browser’s back button after filtering or sorting is a common one in SuiteCRM 7.11.20, especially in Chrome.

It happens because the browser tries to re-submit form data, and SuiteCRM doesn’t always handle that well.

:white_check_mark: A few quick suggestions:

  • Try using Firefox — it tends to handle this better.
  • Use in-app navigation instead of the browser’s back button.
  • Refresh the page if the error shows up — it usually loads fine after that.

There’s no official fix in 7.11.20, but we can look into a custom tweak or discuss an upgrade if you’d like.