Broken images after PDF creation

đź’¬ General Discussion
1

Hello all,

well, I ran out of ideas…

My Situation:
I installed SuiteCRM 7.11.2 freshly. There are no changes or additional modules.All Folders are 775
I created a Quote, invoice, …
I created a PDF-Template with an Image/logo
In the “preview” the logo is perfectly visible. So the logo-URL is accessible.

Result: the logo is shown as a broken Image (red X)

What I tried:
Using logo.jpg instead of logo.png or logo.gif
Checking for GD --> is up-to-date and running
Checking for imagemagick --> is up-to-date and running
Chmodded all Folders to 777
In an other thread there was mentioned a fix, this fix seemed to be already implemented in newer versions
Ran a repait cycle (Admin - repair)

Right now I am running a Workaround:
I uploaded the logo to /modules/AOS_PDF_Templates/PDF_Lib/includes and renamed it to no_image.jpg

This Workaround Shows the logo on the PDF. Thus, I guess mpdf is working fine.

Instead of working around I like to fix this issue.

Any help or any ideas are appreciated.

Cheers

2

Hi,
Can you please try by Uploading the image manually into Uploads directory?

3

You could use free FTP solution to upload Images to /upload/ folder at root. And them get full URL to you PDF templete setup : like this below

logo-here

Careful with HTTP or HTTPS that’s all !

4

Thank you for your Suggestion, I tried that - no other result than a broken Image.

5

Try with_in this: Remove .htaccess file at upload folder. this htaccess block your image show all (edit and view)

6

Was there a solution for this?

7

Hi,

since I don’t use 7.11.2 anymore… no.

We made a new installation on a different machine with the latest version.

Runs like charm…

8

I am using 7.11.6 and having no luck

9 
  <img style="float: right;" src="./public/logo.png" alt="logo-here" />

While public is chmod 775

This should do the trick on 7.11.6 also…
Ok… logo.png need to exist in the folder public…