Blank side after starting install.php

📦 Install & Upgrade Help
1

Hi!

I try to install SuiteCRM, and the first steps goes well.

  1. I have downloaded and transferred the files to my hosted server
  2. I type install, and get the “Welcome to the SuiteCRM 7.9.7 Setup Wizard” and accept the terms and push the next-button
  3. I get up a few second “Checking environment” and the screen goes white. I go back, and see following message: System passed check for compatibility.
    Preparing to Install… , push next button again, and the screen goes white.

The system I have is:

Server: mysql07.cliche.no via TCP/IP
Server-type: MySQL
Server-versjon: 5.7.20 - Source distribution
Protokoll-versjon: 10
Apache/2
PHP-versjon: 7.1.11

Could anyone give me some tips to install this software?

2

Hi, sometimes is only a problem of rights on files and folders… sometimes not :wink:

You should read the logs files of the crm (suitecrm.log) and the apache error.log file, to discover where is the problem