I’m trying to upgrade my SuiteCRM installation from version 7.1.4 to 7.1.5. First of all there were errors regarding php-posix. I’ve installed php-process package and the errors were gone.
Then after I tried to run UpgradeWizard I saw only blank screen. In httpd error log I saw this:
[Tue Jan 20 11:53:41 2015] [error] [client 192.168.1.13] PHP Warning: require_once(upload://upgrades/patch/SuiteCRM-Upgrade-7.1.x-to-7.1.5-manifest.php): failed to open stream: “UploadStream::stream_open” call failed in /var/www/html/sugarcrm/modules/UpgradeWizard/uw_utils.php on line 867, referer: https://site.net/index.php?module=Administration&action=index
[Tue Jan 20 11:53:41 2015] [error] [client 192.168.1.13] PHP Fatal error: require_once(): Failed opening required ‘upload://upgrades/patch/SuiteCRM-Upgrade-7.1.x-to-7.1.5-manifest.php’ (include_path=’/var/www/html/sugarcrm/include/HTMLPurifier/standalone:/var/www/html/sugarcrm/include/…:.:/usr/share/pear:/usr/share/php’) in /var/www/html/sugarcrm/modules/UpgradeWizard/uw_utils.php on line 867, referer: https://site.net/index.php?module=Administration&action=index
I everybody,
I’m experiencing the same problem: blank screen when trying to upgrade from version 7.1.4
The first time I loaded the UpgradeWizard from the admin menu, and everything seemed to work: the screen with the upgrade steps appeared.
I click next to start the permission check and everything was ok, then I clicked the next button and, instead of showing the upload page, a blank screen was showed.
At this point I can’t do anything to upgrade suitecrm because, even if I click again on the UpgradeWizard, a black screen continues to appear (the rest of the application is still working regularly).
I have no error in the logs and what follow is what is written in the upgradeWizard.log:
Sun, 25 Jan 2015 14:00:46 +0000 [UpgradeWizard] - setting session variables…
Sun, 25 Jan 2015 14:00:46 +0000 [UpgradeWizard] - At upload.php
Sun, 25 Jan 2015 14:00:46 +0000 [UpgradeWizard] - finding new files for upgrade
Sun, 25 Jan 2015 14:00:52 +0000 [UpgradeWizard] - setting session variables…
Sun, 25 Jan 2015 14:00:52 +0000 [UpgradeWizard] - [At systemCheck.php]
Sun, 25 Jan 2015 14:00:52 +0000 [UpgradeWizard] - Starting file permission check…
Sun, 25 Jan 2015 14:01:15 +0000 [UpgradeWizard] - Finished file permission check.
Sun, 25 Jan 2015 14:01:15 +0000 [UpgradeWizard] - Starting database permissions check…
Sun, 25 Jan 2015 14:01:15 +0000 [UpgradeWizard] - Checking CREATE TABLE permissions…
Sun, 25 Jan 2015 14:01:15 +0000 [UpgradeWizard] - Checking INSERT INTO permissions…
Sun, 25 Jan 2015 14:01:15 +0000 [UpgradeWizard] - Checking UPDATE TABLE permissions…
Sun, 25 Jan 2015 14:01:15 +0000 [UpgradeWizard] - Checking SELECT permissions…
Sun, 25 Jan 2015 14:01:15 +0000 [UpgradeWizard] - Checking DELETE FROM permissions…
Sun, 25 Jan 2015 14:01:15 +0000 [UpgradeWizard] - Checking ALTER TABLE ADD COLUMN permissions…
Sun, 25 Jan 2015 14:01:15 +0000 [UpgradeWizard] - Checking ALTER TABLE CHANGE COLUMN permissions…
Sun, 25 Jan 2015 14:01:15 +0000 [UpgradeWizard] - Checking ALTER TABLE DROP COLUMN permissions…
Sun, 25 Jan 2015 14:01:15 +0000 [UpgradeWizard] - Checking DROP TABLE permissions…
Sun, 25 Jan 2015 14:01:15 +0000 [UpgradeWizard] - No permissions errors found!
Sun, 25 Jan 2015 14:01:15 +0000 [UpgradeWizard] - Finished database permissions check.
It seems like I’ve fixed an issue by manually coppying manifest.php file for version 7.1.5 to …/upload/upgrades/patch folder. After this update finished successfully.