I’m working on SuiteCRM RC 7.9, and I can’t manage to correctly configure and send emails. I setup the email configuration correctly (when I test the connection in admin, the test is successful), but when I try to send email from any context, it gives me a blank page everytime.
Hello, welcome to the forums.
A blank page is normally the result of a PHP fatal error. If you check your logs (suitecrm.log), also accessible from Admin / System Settings / View log (at the bottom of screen).
You can filter it for “FATAL” or “ERROR”. Watch out, it’s case sensitive.
The error also appears and ver 7.9
06/02/17 11:03:00 [1056][1][FATAL] emails_email_templates for emails_email_templates failed to load
06/02/17 11:03:00 [1056][1][FATAL] Failed to load relationship emails_email_templates while saving Emails
06/02/17 11:03:01 [1056][1][FATAL] Exception handling in C:\wamp\www\crm\include\MVC\Controller\SugarController.php:367
06/02/17 11:03:01 [1056][1][FATAL] Exception in Controller: Ne postoji radnja pod tim imenom.
06/02/17 11:03:01 [1056][1][FATAL] backtrace:
#0 C:\wamp\www\crm\include\MVC\Controller\SugarController.php(506): sugar_die(‘Ne postoji radn…’)
#1 C:\wamp\www\crm\include\MVC\Controller\SugarController.php(971): SugarController->no_action()
#2 C:\wamp\www\crm\include\MVC\Controller\SugarController.php(430): SugarController->handleActionMaps()
#3 C:\wamp\www\crm\include\MVC\Controller\SugarController.php(333): SugarController->process()
#4 C:\wamp\www\crm\include\MVC\SugarApplication.php(105): SugarController->execute()
#5 C:\wamp\www\crm\index.php(52): SugarApplication->execute()
#6 {main}
SuiteCRM 7.8.4 Works without a mistake
Yes, there are bugs in 7.9 seriously affecting e-mail operations. They are being worked on at the moment, Github has been very active and I imagine a bugfix release will be coming out any day (just speculating, but it is likely).
I would wait for that release if I were you - I have seen that error you posted in those Issues currently being fixed.
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