Blank emil get from the CRM instance.

pgohil · 24 September 2014 08:07

Hello,

I fount one issue in suiteCRM.

Some time i get the blank email from the installed CRM instance.

How can i stop that in my application.

Many thanks.

Will · 24 September 2014 08:14

Hi there,

When do you receive the email? Is it when a record is assigned? Running on a workflow?

Thanks,

Will.

pgohil · 24 September 2014 10:19

That i dont know but i get one or two blank email in one day.

The subject also blank.

Many Thanks

Will · 24 September 2014 10:22

Hi there,

I would double check that no workflows are firing and disable any cron jobs. Also test assigning records to people to see if you still receive the email.

Thanks,

Will.

Hardikv · 21 October 2014 09:14

Hello,

Did you get solution for this ? I’m facing the same problem since long.

Regards,
Hardik V

Hardikv · 21 October 2014 09:16

I observed it, Most of the time this occurs when we are updating or replying email regarding cases.

rishin-shah · 21 October 2014 10:21

Yes ,one of my client was also facing the same problem, getting the blank emails from the SuietCRM instance.