Blank Admin Page Suddenly

SuiteCRM Forum - English Language SuiteCRM General Discussion
1

Hello community.

I’ve suddenly started getting a blank admin page and some modules are starting to play up.

Having read a number of posts on this I decided to do the following.

First I ensured all the permissions are correct by running

find . -type d -exec chmod 755 {} ;
find . -type f -exec chmod 755 {} ;

chmod -R 775 cache custom data modules themes upload
chmod 775 config_override.php 2>/dev/null

There were some errors showing in the logs so I also disabled all custom modules I’ve added by following;

https://support.sugarcrm.com/Knowledge_Base/Module_Loader/Manually_Removing_Module_Loader_Packages/

I also tried a manual repair (which shows no errors) using;

https://{MY_DOMAIN}/index.php?module=Administration&action=repair

No errors showing, however, I’m still getting a blank admin page, the targes list page is also showing an error and when I try to save a record in leads or targets I’m getting a server 500 error ??

Any ideas for how I go about fixing this would be much appreciated as it seems to have occurred very randomly.

2

can you check the available space on the server?

3

Disk usage 35%
File usage 70%

Actually, I am still seeing an error related to a custom module resulting in a server 500 error so I think I’ll need to get this resolved with the devs first as its the most likely cause of the problem.

4

Can you share what is that?

5

Hey @nisiwi,

Happy to help you look into this but yes please ask your devs first if theres anything that could be causing the issues.

6

Are you able to resolve it?