Best practice to build an API that is able to call a remote end point to retrieve data?
Do you want to call that external system from SuiteCRM’s front-end, or back-end?
I am guessing it’s back-end, and in that case, it’s pretty standard Symfony territory, whatever is best practice generically for modern PHP and Symfony, is ok.
Well both I I didnt know which is the preffered approach.
I’ve buit custom scheduled jobs for the scheduler to go out an fetch data in other systems and it works well.
do you have a code example or snippet for 8.+
Pretty much just this, then in my function I just fetched the external rest api then updated the values in SuiteCRM based on what I got from the external system.
The question of calling from the front-end or the back-end is not a minor one; and in the back-end, calling from within a service (during the handling of a single request from the front-end, and before sending back the reply) is quite a different thing from calling from a scheduler, which would be adequate for a bulk operation, not to provide answers about a single record.
These are applicational questions, the most adequate one is the one that serves your requirements.
If you go for the schedulers, remember that is a v7 mechanism, it is still present inside v8 but will eventually be phased out, so that’s not where I would put newly developed code…
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I’ve also done similar with before save hooks. It’s really just a question of when you want it to fire and fetch the data and either update a single record (on save) or a bunch of records (by job).
Sad the scheduler mechanisim is going away! I’ve found it useful.
That is a really good question, i am working with a Company that will implement the SuiteCRM across their whole group and this question was one that made them move to SuiteCRM instead of Salesforce. From an early conversation with my dev we discussed that we will use an endpoint to call the API V8 to fetch data and group them in companies.For Example the API will fetch the data and “mark them” as fetched (tick a checkbox inside the row), mainly done using PHP tho but i cannot give more insight on it as PHP is not my strongest arm XD
Hope this helps 
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