I backed-up my installation on one site and restored in another site. The restore was done as follows:
(1) Unzipped the folder
(2) Imported the database
(3) modified the config.php for site url and database used
Loaded my suitecrm. Everything works fine but the error starts in when i go the studio and modify a label. The help context is missing. When i save and deploy, the notification says “undefined”.
I could be doing something wrong or missing something. Please help. Thank you.
Sorry folks, the configuration of my site is as follows:
(1) Linux
(2) PHP Version 7.0 (odd sometimes installation works on 7.1 and sometimes does not)
(3) Suite CRM 7.8.5 (recommended stable version)
Regards.
is there any documentation on how to backup suitecrm and its database so it can be setup again in a different location when disaster strikes? I had a look at the wiki but there was nothing listed in the contents.
The reason I’m posting is that options added to Lead Source and Leads Status were not there on my first attempt to setup a duplicate installation.
I have a suitecrm installation on one machine and I decided to that I wanted a duplicate on another machine.
The only changes I had made to the initial installation was adding more options to the droplists for Leads Status and Lead Source. And I had loaded accounts, contacts and leads using the import process. I had set up the admin and one general user.
I installed the SuiteCRM 7.9.4 (Sugar version 6.5.24 (Build 509)) zip file used for the initial installation on a second machine.
After the install, I used phpmyadmin and mysqldump to dump the tables and data. I created a new database and imported the sql file produced by phpmyadmin. Adjusted the config file to point to that database.
After the import I was able to login as the general user and had a look at the accounts, contacts and leads. Things looked good. But…
I wanted to filter the Leads using one of the new Lead Source options I had added in the intial installation.
Imagine my surprise when none of the options added for Lead Source or Leads Status where shown in their drop lists.
I repeated the creation of the database using the mysqldump file. I found the same thing - added options in Lead Source and Leads Status were not there.
Obviously, I need to learn the correct way to be able to backup a suitecrm installation so it can be setup again when necessary.
I’m using:
Debian 9
mysql server version 5.7.19
php 7.0
on both machines.
I had used SugarCRM CE for several years - installations - modifying modules. Comfortable using Linux - setup - commandline.
This is my first serious installation of SuiteCRM 7 and plan to use it for myself.
Hi All,
I resolved the issue of the error in exporting the customisation. How to:
(1) I installed version 7.7.9
(2) Copied the two files: en_us.lang.php and MBPackage.php
(3) Pasted into the latestest version of Suitecrm
Everything works fine. Somehow these problems were fixed in version 7.7.9. So, please keep a copy of these 2 files until the such time the sots in Suitecrm wakeup to fix it.
Hi,
If you are looking for fully automated, module based backup and restoration.
Please have a look at this product.
https://store.outrightcrm.com/product/suitecrm-backup-restore-manager/