Just finished the Developer Master Class Series … extremely useful for anyone that is thinking of it.
But here is my specific question.
I have added a relate field to the Cases Module and Added it to the Edit View Template.
This works great. I am able to select a contact using the little arrow beside the contact_c field in cases
The issue is that our technicians need the contact phone number as well not just the First Name and Last Name of the Contact.
So in the Cases module I have created another custom field contact_phone_work_c
What I would like the system to do is when the user clicks the arrow and selects the contact from the popup menu contact_phone_work_c is populated with the selected contacts work phone number.
I have been able to use the bean and do a query that populates this information AFTER it has been saved and reloaded by populating it with a query. But this is not an acceptable solution for our needs.
I have also found a bunch of outdated and dead links on this so if someone could help with a current solution that would be greatly appreciated.
Thanks in advance.