Hi Team, @pgr
When we download an PDF attachment from the crm and send it via email …The PDF attachment gets renamed to some other with weird characters
Here i m taking example of Invoices module where we came across this… We have downloaded the Invoice from Print PDF option , Then tried to send an email as attachment via Emails Module… the attachment gets renamed with weird characters.
something like below .
=UTF-8QFactoryInvoice=5FInvoice=23=5F=31=33=35=37=5FMCR=20-=20CE=20=31= =UTF-8Q=30=20and=20=32=30=20NFR=2Epdf=
Where the PDF name should be like this “FactoryInvoice_Invoice#_1357_MCR - CE 10 and 20 NFR.pdf”
When downloaded the attachment from our email its in the file format , not pdf format. Attaching the screenshot below.
Is this the known issue? i tried searching forum and git , did not come across this .
We are on 7.11.10 version of SuiteCRM, also we have upgraded to 7.11.10 around 1.5 months back, before we were on 7.7.6 version , in that version this doesnt happen ie renaming the file to weird characters when sent via emails module.
Can anyone help.
Thanks and Regards,
Sravani