API world! API v4.1 & API v8

Created new topic here to discuss about APIs from previous one.

That’s awesome! Sounds like APIs have endless possibilities.

What make.com use for? Is it free to use?

In docs, it is mentioned that API it uses v8 API for v7.9 versions. What is difference between them? I don’t see any folder of V8 API in my service/ folder.

make.com and others (there are many) are like “webhook integrators”. They use webhooks and apis to create complex automations.

There are 3 API versions…

  1. 4_1
  2. v8
  3. GraphQL (SuiteCRM 8 Only)

They are all just different ways to connect. Each one has it’s own methods (functions) that are available to call transactions on SutieCRM.

You can also create your own custom API endpoint and structure it however you like. For example. I have a custom API endpoint setup to receive Engagement Points from Mautic and update suitecrm records. This allows me to drive automations in SuiteCRM like scheduling follow up calls for the most engaged leads.

I’m currently working on a developer series where I’m going to through each API version and how to set it up on Postman and also a real World example of each. Currently, I completed the first tutorial on v4_1 and Postman. And am just about to release using v4_1 to push Gravity Forms data to SutieCRM.

The documentation for all this (I guess if you are a developer who’s done API’s for years) is pretty clear. However, for someone trying to learn this stuff, no one explains it! There are little pieces of people using Postman, there are little pieces of people pushing records with PHP functions to SuiteCRM but no one really brings it all together. So that’s why I thought it was a good idea for a video series.

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If you’re interested, I just published my second tutorial on a real world example of using 4_1 API and WordPress/Gravity Forms to collect a lead on the front end of the website and publish it as a lead in SuiteCRM 8 using the 4_1 API. While I know that this can be done by emedding the campaign form, using Gravity Forms is much cleaner. It offers better spam protection, plus alot of versatility in form design, conditional fields, pagination, etc.

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