Hi,
I have created a workflow with below rules:
- When lead status is not contacted
- It is assigned to admin and related to a particular telecom circle based on phone number
- It is related to one particular product
It does below action:
- Assign lead to a user among users exist in security group in round robin fashion.
- and update created by with assigned user.
I have attached screen shot for clear understanding.
The issue is: This work flow processes one single record more than once and View change log shows: Lead assign from Admin to some user and at same time again assign from admin to another user.
Can someone please help?