AOW Workflow once than never triggers

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1

Worflow set to any change… but it will trigger only once per case (in this specific occurence). As soon as the assigned to changes, it triggers (Creates a task or sends an email, I have tried both). After that, no matter how I changed the value, it never triggers again. Check Worflow + Audit + Change log attached. I’m on 7.7.8

2

Figured it out. thank you. you can close this

3

Hi Edilex,

Can you confirm what you had figured out so then anyone having this issue can find your solution useful :slight_smile:

I have a feeling it would that you did not have Repeated Runs checked, is that correct?

4

The issue when I clicked “Repeated runs” is the user would receive email every minute, as soon as Scheduler kicked in.

So I changed to “On save only”, then checked “Repeated runs”.

Works like a charm.

5

Brill, thanks for clarifying that for other users :cheer:

6

Hi

So when a workflow created without repeated runs checked will fire it’s actions once and then becomes redundant?

Is my understanding correct here?

Many thanks

Luke