Anybody can help

SuiteCRM Forum - English Language SuiteCRM Outlook Plugin
1

I am using SuiteCRM 7.6.1 and found that private/confidential/personal emails from my Windows Live mail were synchronized to SuiteCRM automatically. Is any way out to disable this feature. Instead, I would prefer to update only the selected emails to SuiteCRM.

Should I need to update the SuiteCRM to 7.6.4, the current latest edition.

2

You can create a subfolder to the Inbox, such as “Email_For_SuiteCRM”, then in the plugin settings, uncheck the inbox, and select thje subfolder. You would also need to move email you want to synchronize with SuiteCRM to the new subfolder.

3

Thanks for your reply. I didn’t install Outlook Plugin in SuiteCRM 7.6.1. As such, I can’t find anywhere the plugin setting to uncheck the inbox.

I double checked and found problem as following:

  • SuiteCRM administrator created two new user accounts. one for me and the other is for my partner.
  • Observed that when I sent email via Windows Live Mail to my partner. The email is automatically updated to SuiteCRM.

I would like to know that how can I disable the email synchronization to SuiteCRM automatically and only the selected emails will be updated to SuiteCRM.

Is there any solution??

Regards…

4

In Outlook, click on the SuiteCRM tab, and select the Settings link. It will pop up a settings dialog. Default tab (along the left side of the dialog) is Credentials. Click on the Autoarchive tab. Attachment is a screenshot from my computer: