Any resource or books to build education-based CRM system?

[rsp]

About new module

Well employes are “users” so they will work with target lists and campaigns. However, if you create custom modules for th rest, they will not work with campaigns. I’ve tried a number of times to get this to work by customizing the code and get so close but can’t get it to work. So my advice would be if you are planning to use email campaigns to send to these various types of contacts. Then they should all be LEADS or CONTACTS. Just add a field for “contact type” and that makes it easy to id…