An error has occured - please help how to delete this

SuiteCRM Forum - English Language SuiteCRM General Discussion
#1

Hi there!
Is anyone able to help me with this error? I found it out today, and I don’t know why is that.

Deprecated: Array and string offset access syntax with curly braces is deprecated in /home/malomiki/domains/malomikids.nyj.pl/public_html/CRM/include/Pear/Crypt_Blowfish/Blowfish.php on line 303 {“content”:"

It appears every time I want to go to Calls or Contacts or Accounts so actually it appears all the time and I cannot do anything.
What should I do?

error
error1460×450 22.3 KB

#2

@KlaudiaL
Which version SuiteCRM and PHP do you use?
Look at compatibility matrix:

#3

I use SuiteCRM 7.11.18 and I don’t know how to check the PHP version :frowning:

#4

@KlaudiaL

Which platform do you use for SuiteCRM?

#5

My IT guy installed this and all I know and all I can do is using this via browser Firefox. Where shoul I find this information about php version?

#6

@KlaudiaL
You should speak with your IT guy and show him the compatibility matrix.

#7

Is there any chance to recieve manual how to install this by my own? I no longer have IT guy in my office.

#8

@KlaudiaL
SuiteCRM works on your server. It’s maybe physical or virtual server. You should have access on it. You can’t do anything without access. You have two way:

  • find new IT guy
  • figure it out on your own
#9

Admin / Diagnostics / phpinfo

#10

Ok I received info that I’m using PHP 7.4 and system Linux Debian 9
Is that enough for you to help me ? :slight_smile:

#11

You should disable display_errors in your php.ini and restart web server. Ask your tech guy to do that for you.

Then tell us if that solved your problem or not.

#12

@KlaudiaL
SuiteCRM 7.11.18 support PHP 7.3 as maximum.
You have 2 variants

  • upgrade SuiteCRM to version 7.11.19
  • downgrade PHP to version 7.3
#13

Done! and it works! thank you so much!