I have a WordPress website installed into root of my shared server for example http://mysharedserver.com. Now I have installed copy of SuiteCRM 7.3.1-Max on my localhost (on windows system with xampp installed). And it is working fine on my localhost. Than finally I copied the database and crm folder to my shared server into a new directory with name crm (http://mysharedserver.com/crm). So when I try to login with any user account it redirects to the login screen. I am using the correct credentials and there is no errors/warnings on the page or into the log files of CRM. I guess there is something wrong with htaccess files. Attached are screenshots of my htaccess files of parent directory(where WordPress site is running) and child directory(where CRM is running). Also I looked into permssions, all directories have permissions 755 and all files have permissions 644 including cache.
Please help me.
I don’t think the wordpress htaccess file should cause any problems as it’s rewriting url’s that start index.php where as from what you’ve said the suite urls will start crm/index.php
The only two things I can think off is to make sure all the suite files are owned by the apache user/group and also check the config.php file in your suite directory and check the site_url setting is correct.