When I make update, my data, for example Client list do not showed. I returned the backup.
What I should do?
Version 7.11.20
Sugar Version 6.5.25 (Build 344)
When I make update, my data, for example Client list do not showed. I returned the backup.
What I should do?
Version 7.11.20
Sugar Version 6.5.25 (Build 344)
Yes, it was successful. I am sending you logs link, where I uploaded: https://drive.google.com/drive/folders/19s2xin68L26PRe_2GL3vWLVAcWPGci3H?usp=sharing
thank you for your answer ! <3
Have anyone same problem?
Please, Encourage me
I looked at your log.
1.Check permissions at the first.
2. There are anything problems with your custom modules a16_employee_leave
and a8_approve
. But I think that it will be fixed after permissions.
i have same problem after upgrade ,
my permission are default like this
but still not receiving data .
what i can do ? help pls
@Vajexa
Look at your upgradeWizard.log
carefully. This is the part of it when the permission check started.
...
Tue, 15 Dec 2020 08:27:33 +0000 [UpgradeWizard] - Starting file permission check...
Tue, 15 Dec 2020 08:27:33 +0000 [UpgradeWizard] - File [/var/www/virtuals/elplus/vendor/kylekatarnls/update-helper/LICENSE] not writable - saving for display
Tue, 15 Dec 2020 08:27:33 +0000 [UpgradeWizard] - File [/var/www/virtuals/elplus/vendor/kylekatarnls/update-helper/composer.json] not writable - saving for display
...
The files into directory vendor
is not writable.
need to reupgrade system ? or what i can to do?
Hello,
I want to rewrite the package on CRM, also I have default permission on folders and files, but I have this problem.
also, I made writeable files too
Tue, 15 Dec 2020 08:27:33 +0000 [UpgradeWizard] - File [/var/www/virtuals/elplus/vendor/kylekatarnls/update-helper/LICENSE] not writable - saving for display
Tue, 15 Dec 2020 08:27:33 +0000 [UpgradeWizard] - File [/var/www/virtuals/elplus/vendor/kylekatarnls/update-helper/composer.json] not writable - saving for display
help, please.
Thanks
Does your web-server (apache, nginx, etc.) start from root? I think that no.
Owner and group of this files should be the same a web-server.
here is a log file.
https://drive.google.com/drive/folders/1okxZXiWWqVOcgV43lGmjUdnicBsVuXXj?usp=sharing
And here is the result of the request information from the site.
if i will downgrade crm , will its work correctly ?
@Vajexa
Does you see clean screen?
I see that you have problem with table in database.
MySQL error 1054: Unknown column 'a16_employee_leave.a6_employe0dbarmation_ida'
Do you have access to database from console? Can you check tables?
Is not good idea to do now.
I forgot to ask. From which version and to which version are you updating?
from 7.11.18 to 7.11.20 verison .
yes i havec access to database from console
i already checked databases
What about the table a16_employee_leave
and the column a6_employe0dbarmation_ida
?
Does you see clean screen?
what u mean in clean screen ?
I am about your screenshot.
Я также пытался переустановить сайт, но он не переустанавливается. Я больше не знаю, что я могу попробовать.
@Vajexa
There is very strange select into your log file. There is present:
a16_employee_leave.a6_employe0dbarmation_ida = a16_employee_leave.a6_employe0dbarmation_ida
SELECT a16_employee_leave.id AS id FROM a16_employee_leave WHERE a16_employee_leave.a6_employe0dbarmation_ida = a16_employee_leave.a6_employe0dbarmation_ida AND NOT EXISTS (SELECT * FROM aow_processed WHERE aow_processed.aow_workflow_id='254cb8f1-d01f-4035-74c2-6065715a9fa7' AND aow_processed.parent_id=a16_employee_leave.id AND aow_processed.status = 'Complete' AND aow_processed.deleted = 0) AND a16_employee_leave.deleted = 0
All errors connect with record - aow_workflow_id='254cb8f1-d01f-4035-74c2-6065715a9fa7'
.
Usually the name a6_employe0dbarmation_ida
is generated when building a many-to-many relationship if the modules have very long names.
254cb8f1-d01f-4035-74c2-6065715a9fa7
in workflowrelationships
and in:cache/Relationships/relationships.cache.php
custom/metadata
a16_employee_leave
for name a6_employe0dbarmation_ida
.