I have a Hosting Server Linux with
Versione Apache 2.4.25
Versione PHP 5.6.30
Versione MySQL 5.6.35
Downloaded and Installed SuiteCrm
Check was OK (1st step of installation)
I got a last window where was written “DONE” …but I don’t remember what was written
After that …nothing
I cannot access to site crm.idblab.com and not to install.php anymore.
500 Internal Error
I have read around and in forum about files permission …
I have tried in FileZilla and changed permission in this way
All files 644 execpt for config_ovveride.php that is 775
All folder 775 execpt cgi-bin that is 755
I have installed it in ROOT public_html that is 755
I have tried to cancel …whole files …and add …a new DB …but …in this case event don’t start the istallation program.
So I deleted all the server …installed again clean …and …I have the same problem.
I don’t understand how you can say " After Installation the message was: - The setup of SuiteCRM is now complete! and all was ok" and then say tha tyou can’t access “install.php”, which is the first step of the installation… are you using some automated installer in CPanel, like Softaculous? If so, please say it explicitly.
The correct recommended permissions are these (in this example, web server user is www-data)
check that mod_rewrite was active on the server => was OK
check all the permissions on folder and files (as you mentioned above) => OK
the real problem was (checking the error_log) that “FollowSymLinks” written in .htaccess by default was not allowed on my VPS server.
I solved with those command in .htaccess
Now works perfectly! hope it helps for someone else!