Advanced Search Using DropDown Values not working

SuiteCRM Forum - English Language SuiteCRM General Discussion
1

Hi,
As the subject describes, I have several DropDown Fields added in the Accounts Advanced Search that return no records when used. For example:

  1. If I use >Search Accounts>Advanced using a partial name results are returned correctly.
  2. However, if I add any DropDown in the filter No results are returned

See below for screenshots.

Can someone direct me to where I am failing to understand this function. And, hopefully resolve this?

Thank You for your help…
Gus

2

There is suitecrm.log file in CRM root. Do you see any FATAL error for query in that.

Also confirm if your records do have an Assigned To field filled correctly.