When I add the additional status and hit save(drop down editor), It does not appear to save. When I go back to update a case it get the same basic status fields as before I made the field edit. What am I doing wrong?
This looks like you have your permissions incorrect. if you set the permissions and ownership of this should fix the issue.
are you using a Linux or Windows ?
This sounds like a permissions issue. What version of SuiteCRM are you running?
I am using windows.
can you try this ?
I assume that you are on IIS on windows. following the above link it should fix the permission issue that you are seeing.