Adding additional status in case_status_dom

👨‍💻 Development Help
1

When I add the additional status and hit save(drop down editor), It does not appear to save. When I go back to update a case it get the same basic status fields as before I made the field edit. What am I doing wrong?

2

Hi dajaz27,

This looks like you have your permissions incorrect. if you set the permissions and ownership of this should fix the issue.

are you using a Linux or Windows ?

3

Hi there,

This sounds like a permissions issue. What version of SuiteCRM are you running?

Thanks,

Will.

4

I am using windows.

5

Hi Dajaz27

can you try this ?

http://support.sugarcrm.com/04_Knowledge_Base/02Administration/100Install/Required_File_System_Permissions_on_Windows_With_IIS/

I assume that you are on IIS on windows. following the above link it should fix the permission issue that you are seeing.

Regards,

Ian