Creating the new case number in step 2 shouldnāt cause any issue, and would fix the bugs where case number does not exist yet - causing notification emails with no case numbers!
- Receives an Email in an inbox marked as āauto create caseā
- Creates a Case and copies some details from the Email into it.
- Looks for Account(s) that match the email sender, sets the Case creator to be the first of those Accounts
- Side-effect of the above: a case assignment notification email is sent to the user to whom the Account is assigned
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