Hi,
I am currently setting up the integration between SuiteCRM and ActOn. We have got to the point where we are entering the ActOn URL and API key. But it is returning a “Incorrect Authorization Token” error not a IP address error. I have tried refreshing the API key in ActOn and re-entering it into SuiteCRM but with no joy.
Is it possible anyone could provide any guidance as to what I need to do to fix this issue.
Thanks.
Just to add, we get the same error when using the ActOn Connector plugin. We have SuiteCRM 7.8.3.
ActOn support suggested:
"The installer requires the controller.php file to match that of Sugar CRM. The exact file I am referring to can be found within the CRM server at the below location. An example of the desired php file is linked below.
custom/modules/Connector/controller.php
Please note, replacing the controller.php may cause other functions to not operate properly so I cannot guarantee that this integration is fully supported.”
They provided a copy of controller.php, but this file location - custom/modules/Connector/controller.php - does not exist in SuiteCRM.
If we get any further updates from ActOn I will add them here.
So the actual file to be changed is:
modules/Connector/controller.php
I have attached the file.