Accounts/Leads Issue

I imported a number of Accounts/Contacts/Leads from Sugar CE.

When I look in Accounts, I do not see any of the associated Leads.
When I look in Leads, it appears that the Accounts field is empty and if I try to add it, it doesn’t seem to save.

When I do an Leads export from SuiteCRM, the “Account” column contains the accounts the Leads are associated too.

Any ideas what I’m doing wrong?

i think you have a problem with the Account ID.

Have you make a Export from SugarCE.

Try to do this

First go to your SugarCE > Account > Export
Then go to SuiteCRM > Account > Import

this will upload all the account you have in SugarCE with ther AccountID

went you finish do the same step but in Leads
First go to your SugarCE > Leads > Export
Then go to SuiteCRM > Leads > Import

  1. deleted the accounts, contacts and leads from SUITECRM
  2. Exported the accounts, contacts, and leads from Sugar CE
  3. Imported the accounts, then contacts, then leads back in to SUITE CRM
  • If I select a lead and go into the lead record the account information does not display
  • If I do a search on a specific account, it returns all of the leads for that account - its just that the account name does not display in the account field. (see attached)
  • If I do a export of all leads for a specific account, the export includes the account name.
  • If I create a new lead in SUITE CRM, the account name does display on both the lead record and the search.

It seems to just be a issue with the display of the account field for my leads imported into SUITE CRM.