A chat room on your website would facilitate quicker responses and greater community involvement.
I dont think many of the developers here would have much time to spend chatting though… :whistle:
its not for the developers, its for the entire community. You never know what someone else knows until you chat.
I agree. Here is the response i received to the same suggestion a year ago:
And i think this post (https://suitecrm.com/forum/suitecrm-7-0-discussion/9269-let-s-move-these-forums-to-stackexchange) echoes the need for change
I understand the desire to ‘document’ questions and answers, but these answers can quickly become outdated with software updates.
Personally i don’t think the forum should try to replace software documentation or help files - a chat room can provide real-time up to date support.
At the moment i tend to post a question and check back a month later to see if there are any answers or if i can answer anyone elses questions (which i normally i can’t because the learning curve is slower with a quiet forum than it is with a chat room)
I agree with that the last post said in the thread from a year ago:
Nobody is stopping any of you from starting your own chat room. bare in mind the developers here barely have enough time to answer forum posts although you may get some of us popping in B)
my apologies, i didn’t mean to sound rude or ungrateful. The help and support here is great and very-much appreciated.
I guess a chat room may be more desirable for non-developers.
Here’s an idea, is it possible for the developers to implement the suiteCRM IRC as a menu here on the suitecrm.com website.
- This is the first place people go when they need help.
- Influences regular usage of IRC, keeps a good population for quicker response
- No guessing IRC name
4)Less clicks to access IRC, more convenient that searching for a online irc client
5)Developers can get quicker responses on bugs after a release.
I still think a chat room would be great - even if its empty most of the time!
The idea that a forum can replace a chat room - because it documents things, is flawed in my opinion.
Basic documentation is lacking (understandably), and the forum is full of outdated, and now irrelevant, information.