Taskbars in 7.9 just show Edit and it is half cutoff.
See attached image.
How can I fix this to look the way the taskbars look in the Demo on the SuiteCRM website?
Cheers
David
I don’t understand what you mean, and your image didn’t attach, can you post it in Pasteboard or a similar service?
If your screen is visually garbled, normally that means you have permissions issues and you need to reset your permissions. Other times it’s just caching problems and it goes away by itself after a while.
I assume you already tried a “Quick Repair and Rebuild”.
Is this a new install? An upgrade? Shared hosting or your own server?
See attached file.
It is an existing install that was upgrade from 7.8.3 to 7.9.
Cheers
David
The Opportunities screen looks quite different in the online demo.
I’d say parts of your style didn’t load. Can you try it in another browser?
And make sure you have done a Quick Repair and Rebuild.
You can also try typing in your browser
https://demo.suiteondemand.com/themes/SuiteP/css/style.cssBut change the domain name (demo.suiteondemand.com) to your own domain. This should load up the plain CSS code onto your browser. When you see it, hit Ctrl-F5 to force refresh. See if that fixes it.
Sorry did that.
No change.
Loading the style just displays the content of the style on the screen. I doubt it is actually running it.
Can I reload the style somehow?
Or redo the 7.9 upgrade or some other fix?
Users are getting very grumpy.
Cheers
David
Ok David, let’s try to break this down.
I would say you either have permissions issues or some corrupted cache.
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Permissions issues are less common in Windows, especially if it used to work before. But if you did any PHP upgrade or Web server upgrade at the same time you upgraded SuiteCRM, it’s possible. Please check your permissions for the entire SuiteCRM directory.
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You can try clearing parts of the cache folder. Make a full backup first. Not all of it, but let’s try cache/themes first. Then go into Admin/Quick Repair and Rebuild and see if things are better. If not, try other subfolders.
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Something that won’t solve your problem, but might make it easier on your users is going into Admin/system Settings and clearing “Display actions within menus”. This changes the way the menus show. (I always prefer my menus that way, quicker to use).
Good luck!
Hi Will,
You unwittingly found the problem.
Tried options 1 & 2 - no luck.
Tried option 3 and it did in fact solve my problem.
Re-ticked the “Display actions within menus” and the problem came back again.
Did notice however that the red star under the white star for accounts / leads etc is still appearing.
Something for you to investigate.
Cheers
David
That star is actually where your problem begins. That is the favorites start, and both should be on top of one another. One is when you have turned on that record as a favorite (orange), the other is when it’s not. When you click it, the software hides one and shows the other to make the toggle visible to you.
Since they are not overlapping, the spacing of the header section is disrupted, and your menus are out of place.
I would love to know why the stars are out of place only in your system, it’s very weird…
What uld a copy of the form HTML help?
David
I don’t think so, sorry. This works. It’s working for thousands of people.
If it’s broken in your system, it’s either something you changed or customized, or something that got corrupted somehow, or permissions problems.
We’ve ruled out a few of those, so I’m a bit lost now…