7.9.3 Sending Email Logs User Out

đź’¬ General Discussion
1

7.9.3 Email Still rooted…

Click on Contact Email address.

Enter email subject and text and click send

SuiteCRM processing dots (5 dots in a circle) show as if email is sending and then the system logs the user out.

PHP 7.0
All permissions set to 777

2

Hi

does this still happen in 7.9.4?

Can you see anything in your logs when it happens?

3

Happens to me as well. on 7.9.4

When you press send email, the message appears

“Error Sending Email. Please contact your administrator for assistance.”

After you close the pop up, and press any other button, you presented with a login sreen.

logs after i press send email
178.248.108.1 - - [02/Aug/2017:18:39:36 +0100] “GET /themes/SuiteP/images/loading.gif HTTP/1.1” 200 24943 “https://crm1.xxxxxx.com/index.php?action=ComposeViewWithPdfTemplate&module=Emails&return_module=AOS_Invoices&return_action=DetailView&return_id=8f4a9d6b-61f1-4a36-4b66-5981e0c768a7&record=57a53585-6207-9f81-24ce-59820e3a9126” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/59.0.3071.109 Chrome/59.0.3071.109 Safari/537.36”
178.248.108.1 - - [02/Aug/2017:18:39:36 +0100] “POST /index.php?module=Emails&action=send HTTP/1.1” 200 1213 “https://crm1.xxxxxx.com/index.php?action=ComposeViewWithPdfTemplate&module=Emails&return_module=AOS_Invoices&return_action=DetailView&return_id=8f4a9d6b-61f1-4a36-4b66-5981e0c768a7&record=57a53585-6207-9f81-24ce-59820e3a9126” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/59.0.3071.109 Chrome/59.0.3071.109 Safari/537.36”

logs after i close the pop up and click on any other button.
178.248.108.1 - - [02/Aug/2017:18:39:48 +0100] “GET /index.php?module=Alerts&action=get&to_pdf=1 HTTP/1.1” 200 4678 “https://crm.xxxxxx.com/index.php?module=Users&action=Login” “Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:54.0) Gecko/20100101 Firefox/54.0”
178.248.108.1 - - [02/Aug/2017:18:39:48 +0100] “GET /index.php?module=Emails&action=index&return_module=Emails&return_action=DetailView HTTP/1.1” 301 656 “https://crm1.xxxxxx.com/index.php?action=ComposeViewWithPdfTemplate&module=Emails&return_module=AOS_Invoices&return_action=DetailView&return_id=8f4a9d6b-61f1-4a36-4b66-5981e0c768a7&record=57a53585-6207-9f81-24ce-59820e3a9126” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/59.0.3071.109 Chrome/59.0.3071.109 Safari/537.36”
178.248.108.1 - - [02/Aug/2017:18:39:48 +0100] “GET /index.php?action=Login&module=Users&login_module=Emails&login_action=index HTTP/1.1” 200 4960 “https://crm1.xxxxxx.com/index.php?action=ComposeViewWithPdfTemplate&module=Emails&return_module=AOS_Invoices&return_action=DetailView&return_id=8f4a9d6b-61f1-4a36-4b66-5981e0c768a7&record=57a53585-6207-9f81-24ce-59820e3a9126” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/59.0.3071.109 Chrome/59.0.3071.109 Safari/537.36”

4

same issue for me