7.6 Upgrade Woes

📦 Install & Upgrade Help
1

Tried to upgrade my 7.5.3 to 7.6 using the Upgrade script. I click “Next” on the “Confirm Upgrade” step, and it shows me the following:
Adding for Leads
Adding for Cases
Adding for Bugs
Adding for ProspectLists
Adding for Prospects
Adding for Project
Adding for ProjectTask
Adding for Campaigns
Adding for EmailMarketing
Adding for Users
Adding for Contacts
Adding for Accounts
Adding for Opportunities
Adding for EmailTemplates
Adding for Notes
Adding for Calls
Adding for Emails
Adding for Meetings
Adding for Tasks
Adding for Users
Adding for Alerts
Adding for Documents
Adding for EAPM
Adding for AM_ProjectTemplates
Adding for AM_TaskTemplates
Adding for Favorites
Adding for AOK_Knowledge_Base_Categories
Adding for AOK_KnowledgeBase
Adding for Reminders
Adding for Reminders_Invitees
Adding for FP_events
Adding for FP_Event_Locations
Adding for AOD_IndexEvent
Adding for AOD_Index
Adding for AOP_Case_Events
Adding for AOP_Case_Updates
Adding for AOR_Reports
Adding for AOR_Scheduled_Reports
Adding for AOS_Contracts
Adding for AOS_Invoices
Adding for AOS_PDF_Templates
Adding for AOS_Product_Categories
Adding for AOS_Products
Adding for AOS_Quotes
Adding for AOW_WorkFlow
Adding for AOW_Processed
Adding for jjwg_Maps
Adding for jjwg_Markers
Adding for jjwg_Areas
Adding for jjwg_Address_Cache
Adding for Calls_Reschedule
Adding for SecurityGroups
Adding for OutboundEmailAccounts
Adding for TemplateSectionLine

And no “Next” button… I cannot continue to Confirm Layouts or finish the upgrade.

Please help!

2

Additionally, my Admin page doesn’t display… This upgrade has knocked my site out! Please help me fix ASAP! Thanks.

3

I had same issue when I went from 7.5.3 to 7.6 beta 2. Did not find fix and did fresh install of 7.6RC and connected to db. Everything is working now.

4

This may not be of much help; however, this is how I have always upgraded to a new version.

  1. compress the entire directory which contains Suitecrm. Why? Allows me to deleted everything and unzip compress file if something goes wrong.
  2. dump the database file Again able to create new database with all data if something goes wrong.

These two steps only take a few minutes and going back to pre-upgrade version can be done quickly.

  1. I disable and remove any modules I have installed in Module Loader (Found sometimes modules may cause upgrade to fail)
  2. run the following - sudo chmod -R 775 on the folloiwng directories cache custom modules themes data upload and this file config_override.php This will make sure no file has the wrong permissions.
  3. Upgrade using Upgrade Wizard

I just upgraded from 7.5.3 to 7.6 with out any issues.

Not sure why you have issues; however, if you have a back up I would install backup. You can attempt upgrade following steps above.

Hope this helps

G

5

I have had a similar experience to vogelap during the installation process and now to add to my problems, my custom modules now have a fatal php error when opening a sub panel.

Is there any work around for the php issue?

Thanks in advance

Craig

6

Thanks very much for your information. I appreciate it.

I’ve already been doing your steps except #2 (& #3 which is unnecessary since I don’t have any Modules in this CRM deployment). I’ve added #2 to my workflow and verified that my installation had the correct permissions (it already did).

Fortunately, I made a backup of the SuiteCRM directory and the SQL before attempting the 7.6 upgrade, so I was able to restore that without issue. I have rolled back to 7.5.3.

It’s frustrating, though… I hope someone can provide a fix/workaround so I can get into 7.6…

Thanks again.

7

Tried the upgrade again from 7.5.3 to 7.6.1 and this time it worked as expected.