I started with a 7.10.9 install, upgraded to .11 and finally to .12LTS just today. Itās running on Ubuntu 18.04 LTS. I have a large CSV file of initial leads that Iāve imported and are working almost exclusively with them at this point. During some testing, I have converted a few to accounts and contacts just to see if that made a difference in the issues I was having. Most revolve around the mapping module. Yesā¦I have an API key and can get a map to load and show me information.
I have had multiple issues with functionality not working and have been doing searches both here and at Github looking for solutions.
They include:
***Geocoding cron job. - Finally got it working, shows up in syslog and in the scheduler as āsuccessfulā but when I watch the API counter on Google, itās not incrementing. So while the job kicks off and says itās successfulā¦nothing is happening. The only way to get this to geocode is to go into the Admin/Geocoding section and select either geocode addresses or better yet, in the Geocoded counts sectionā¦click leads and wait. It will force a job to start and Iāll start seeing traffic. Nowā¦this is a REALLY slow way to accomplish this task. I am seeing no errors in the webserver logs, suitecrm error logs or syslog regarding the cron job failing.
*** Targeted Lists - Once I finally got some results and was able to get a Quick Radius map to load with some resultsā¦trying to send that result list to a targeted list ends with a āprocessingā¦ā label just running endlessly. Even with just one result, (so taking impatience out of the equation), it never completes. And, if you go check the targeted listā¦itās empty. So itās not like it ran and completed successfully.
***Changed Link In a Quick Radius mapā¦if I click on the pin in the graphicā¦a rectangular box pops up with details on the lead (name, addressā¦etc) and a link to open a Google map view of the location. That link results in an error message saying the address is not found on the server. The hyperlink before clicking shows http://maps.googleapis.com/maps?q=blahblahblah address info. if I manually change the address in the failed window to http://maps.google.com/maps?=blahblahblahā¦it works. So, it seems Google changed their links and we need to find that part of the code and make that changeā¦but I couldnāt find it.
So, these are the initial items that are causing me headachesā¦I didnāt want to open a githib issue on these until I had some guidance from the forums. Iāve done quite a bit of surfing looking for answers and while Iāve found some things to tryā¦nothing has worked as of yet for these.
But I donāt know which one SuiteCRM is using, and perhaps you can also change setting on your Google account side to make it fit the URLās SuiteCRM is sending.
Thanks, I did check the logs and there was nothing of noteā¦a couple PHP notices that variables declared were not being used, etc for any of these three issues.
There is definitely a change in the code (thanks Google), but Iāll be damned if I can find where to fix it. Iām a developer in the sense I understand basic functions and can code small thingsā¦this is WAY over my skill level at this point. If Iām pointed in the right directionā¦I can execute any updates/changesā¦but as far as debugging myselfā¦thatās out of my wheelhouse.
I will investigate changing the Google side of it and see what that does for meā¦thanks!
So right now, the targeted list functionality on the Quick Radius View is the biggest hurdle Iām facingā¦I canāt get it to work. Also, I am unable to find the module view to be able to change the information displayed. Iām running it against the Leads module, and it gives me name, address, phone, group, assigned toā¦but Iād also like to add Account name to that detailsview. But I canāt find where itās being generated from and how to edit it to include the account.
Entering in a city where I have leads and selecting 100 mile radius and plotting them.
The Details View table thatās listed below includes their name, address, phone, etc. What Iād like to do is add the column Account Name that was part of the import info into that detailsview table. So while their technically a lead at this point (not a SuiteCRM Account), they have an account name which is their company name.
In addition, the add to targets list is not working. It shows processing, and never completes. I opened the developer console in Internet Explorer (F12) and found this error message: "Unable to get property āmessageā of undefined or null reference.