Anyone able to get Facebook and Twitter up and running. Care to share the process? Started to create the Facebook app and it asks for screenshots, URLs, privacy settings, etc. then starts the collection for an approval process, so I pulled the brakes. Any heads-up or setup details would be great.
I successfully set up the Facebook application and enabled it in SCRM.
I am however having issues with the Twitter integration - the app was created, and all required keys were added to SCRM. After clicking on the Log in to Twitter button in the dashlet, it launches a new window and prompts to authorise the application with Twitter. If you click on authorise then it comes back with an error after a couple of seconds:
You don’t have permission to access /custom/include/social/twitter/twitter_auth/callback.php on this server.
I have double-checked all the file and directory permissions on the SCRM server that the error is pointing to and the apache user has got full write/read permissions at all the relevant levels right through. So permissions for this user is definitely okay.
Every time you click on the Log in to Twitter button again it just repeats this same process and ends with the same error.
I am using Ubuntu 14.04 with Apache 2.2 and PHP 5.3 with SuiteCRM 7.1.1.
Any ideas where I can start looking at resolving the problem? Could this error be related to the way the application was created in Twitter?
After digging around a bit it seems like the issue may have to do with the Callback URL that is used when configuring the Twitter app.
What is the correct/advised Callback URL setting to use?
Must it just point back to the URL of the SCRM server, or to a specific directory/file on the server?
I tryed to add the Facebook connector. Well it worked till number 6. I selected all 3 of them. After this, i klicked on the Leads Module. Nothing new here. Where can i import my Facebook contacts? Can i link them?
i have also updates the activity stream. i had the facebook login button (no logoff?). But i dont see any Facebook feeds.
I must agree, it’s not an issue on permissions. I toyed with the permissions myself and found no change no matter the file permissions. However, if you black out the callback URL, Twitter automatically fills the field and it matches the domain and URL all the way through. I’m unsure when either the connector or the oAuth was developed in SCRM. Upon it appears accurate, but two questions:
(i) has any SCRM / SalesAgility developer successfully configured the Twitter integration?
(ii) does it require a certificate?
Keys and Access Tokens tab
Application Settings -> need to “Reganerate Consumer Key and Secret” !!! do it every time smth is changed
Your Access Token -> might need to “Regenerate My Access Token and Token Secret”
leave on “Read only”
Setup Connector in your SuiteCRM instance
Admin -> Connectors -> Set Connector Properties -> Twitter tab
Consumer Key: * -> enter your “Consumer Key (API Key)” from Twitter
Consumer Secret: * -> enter your “Consumer Secret (API Secret)” from Twitter
if Home page is already opened Ctrl F on the Home page - so the new token will be generated for the “Log into Twitter” button
click on the “Log into Twitter” button
you will be redirected back to the home page
login button disappeared means you have already logged in
cannot see your tweets - use dashlet’s refresh button