Anyone able to get Facebook and Twitter up and running. Care to share the process? Started to create the Facebook app and it asks for screenshots, URLs, privacy settings, etc. then starts the collection for an approval process, so I pulled the brakes. Any heads-up or setup details would be great.
-Nate
Hi Nate,
To set up the facebook integration.
To pull in your facebook stream into the sugar activity stream.
Twitter is a very similar process.
Thanks, Lewis!
-Nate
Hi Lewis,
I successfully set up the Facebook application and enabled it in SCRM.
I am however having issues with the Twitter integration - the app was created, and all required keys were added to SCRM. After clicking on the Log in to Twitter button in the dashlet, it launches a new window and prompts to authorise the application with Twitter. If you click on authorise then it comes back with an error after a couple of seconds:
Forbidden
You don’t have permission to access /custom/include/social/twitter/twitter_auth/callback.php on this server.
I have double-checked all the file and directory permissions on the SCRM server that the error is pointing to and the apache user has got full write/read permissions at all the relevant levels right through. So permissions for this user is definitely okay.
Every time you click on the Log in to Twitter button again it just repeats this same process and ends with the same error.
I am using Ubuntu 14.04 with Apache 2.2 and PHP 5.3 with SuiteCRM 7.1.1.
Any ideas where I can start looking at resolving the problem? Could this error be related to the way the application was created in Twitter?
Thanks.
Werner
After digging around a bit it seems like the issue may have to do with the Callback URL that is used when configuring the Twitter app.
What is the correct/advised Callback URL setting to use?
Must it just point back to the URL of the SCRM server, or to a specific directory/file on the server?
Werner
bump. I’m having the same issue.
Hello,
I successfully configured Twitter, however I’m stuck with Facebook field in the Contacts screen. I can see it is supposed to be added from Connector -> Facebook Tab, but is not shown there.
Thanks in advance,
Aaron
I tryed to add the Facebook connector. Well it worked till number 6. I selected all 3 of them. After this, i klicked on the Leads Module. Nothing new here. Where can i import my Facebook contacts? Can i link them?
i have also updates the activity stream. i had the facebook login button (no logoff?). But i dont see any Facebook feeds.
Hello
RE: 7.1 Facebook and Twitter Config
I must agree, it’s not an issue on permissions. I toyed with the permissions myself and found no change no matter the file permissions. However, if you black out the callback URL, Twitter automatically fills the field and it matches the domain and URL all the way through. I’m unsure when either the connector or the oAuth was developed in SCRM. Upon it appears accurate, but two questions:
(i) has any SCRM / SalesAgility developer successfully configured the Twitter integration?
(ii) does it require a certificate?
Thank you,
– MMS
Can you please highlight how you figured out issue of below error after returning from Twitter login:
You don’t have permission to access /include/social/twitter/twitter_auth/callback.php on this server.
Latest instructions for My Activity Stream Dashlet -> Log into Twitter:
Settings tab
Name * - any
Description * - any
Website * - example.com/twitteroauth
Callback URL - example.com/twitteroauth/callback.php
Keys and Access Tokens tab
Application Settings -> need to “Reganerate Consumer Key and Secret” !!! do it every time smth is changed
Your Access Token -> might need to “Regenerate My Access Token and Token Secret”
Permissions tab
leave on “Read only”
Admin -> Connectors -> Set Connector Properties -> Twitter tab
Consumer Key: * -> enter your “Consumer Key (API Key)” from Twitter
Consumer Secret: * -> enter your “Consumer Secret (API Secret)” from Twitter
if Home page is already opened Ctrl F on the Home page - so the new token will be generated for the “Log into Twitter” button
click on the “Log into Twitter” button
you will be redirected back to the home page
login button disappeared means you have already logged in
cannot see your tweets - use dashlet’s refresh button
Bug fixes (will be added to the latest release)
include/MVC/Controller/entry_point_registry.php
‘twitter_callback’ => array(‘file’ => ‘include/social/twitter/twitter_auth/callback.php’, ‘auth’ => true),
include/social/twitter/twitter_helper.php - line 83
$url = $url . “/index.php?entryPoint=twitter_callback”;
include/social/twitter/twitter_auth/callback.php
include_once(’…/…/…/…/config.php’);
instead of include_once(’…/…/…/…/…/config.php’);
Also it is worth to mention that example.com/twitteroauth/callback.php is just a placeholder (this is what Twitter API suggests to put there) - the SuiteCRM will call an appropriate file anyway.
You can also change example.com/twitteroauth to example.com as far as I know.
Anyone coming to this thread should checkout the github issue here . The methods from the Facebook API have been deprecated.
Invalid Scopes: read_stream, publish_stream. This message is only shown to developers. Users of your app will ignore these permissions if present. Please read the documentation for valid permissions at: https://developers.facebook.com/docs/facebook-login/permissions