500 Internal Server Error - Api Access Token

Hello Everyone,

I hope someone can help me with my concern; I am trying to get access_token in both PHP 7.4 and 8.0. but I got this image below:

I have two SuiteCRM scripts on my instance: one is SuiteCRM 7.12.8 and the other one is SuiteCRM 8.2.2. At first, I tested it using PHP 8.0, but upon searching on the internet for a solution, others were able to fix this issue by downgrading their PHP version to 7.4, but mine are still the same.

Home someone can help me with this issue. thanks

Did you follow these steps to generate the public private keys

It seems like the issue is with your keys

Hi @abuzarfaris , Yes, I followed the steps in the documentation, but I still got that error.

Hello, anyone can help me with this issue and how I am going to resolve it? I am using the Sugar Vagrant php80es716 instance. I tried it in SuiteCRM v7.12.8, v7.13.1, and v8.2.2, but I still got this 500 Internal Server Error.

Server Information:
Ubuntu 18.04.3 LTS
PHP 8.0.27 (cli)
MySQL Ver 8.0.28 (MySQL Community Server - GPL)
Server version: Apache/2.4.53

Hey dude, Have you just tried by swithing to old PHPH 7.4 ?