500 Internal Server Error - Api Access Token

waraikobuot · 8 February 2023 06:13

Hello Everyone,

I hope someone can help me with my concern; I am trying to get access_token in both PHP 7.4 and 8.0. but I got this image below:

I have two SuiteCRM scripts on my instance: one is SuiteCRM 7.12.8 and the other one is SuiteCRM 8.2.2. At first, I tested it using PHP 8.0, but upon searching on the internet for a solution, others were able to fix this issue by downgrading their PHP version to 7.4, but mine are still the same.

Home someone can help me with this issue. thanks

abuzarfaris · 8 February 2023 06:46

Hey
Did you follow these steps to generate the public private keys

It seems like the issue is with your keys

waraikobuot · 8 February 2023 07:24

Hi @abuzarfaris , Yes, I followed the steps in the documentation, but I still got that error.

waraikobuot · 10 February 2023 02:01

Hello, anyone can help me with this issue and how I am going to resolve it? I am using the Sugar Vagrant php80es716 instance. I tried it in SuiteCRM v7.12.8, v7.13.1, and v8.2.2, but I still got this 500 Internal Server Error.

Server Information:
Ubuntu 18.04.3 LTS
PHP 8.0.27 (cli)
MySQL Ver 8.0.28 (MySQL Community Server - GPL)
Server version: Apache/2.4.53

holdusback · 15 March 2023 08:55

Hey dude, Have you just tried by swithing to old PHPH 7.4 ?

pgr · 15 March 2023 09:11

github.com/salesagility/SuiteCRM

Fix broken Api authentication under PHP 8.0 - upgrade league/oauth2-server to latest version

salesagility:hotfix-7.13.x ← PlamenVasilev:hotfix-7.13.x-fixAPI

opened 12:29PM - 10 Mar 23 UTC

PlamenVasilev

+253 -151

API authentication is broken under PHP 8.0 it works only under 7.4 The problem …is in the really old version of league/oauth2-server I have upgraded the library using their upgrade guide https://oauth2.thephpleague.com/upgrade-guide ## Description Changes done: * upgraded league/oauth2-server from version 5.1 to 8.4 * upgraded lcobucci/jwt from version 3.3.3 to 4.0.4 * upgraded league/uri from version 4.2.3 to 6.7.2 * removed lcobucci/jwt and league/uri from composer.json because they are dependencies of league/oauth2-server and they are not in use in SuiteCRM as standalone packages. * implemented required non-BC changes from https://oauth2.thephpleague.com/upgrade-guide ## Motivation and Context This fix the issue #9963 which can be reproduced also with latest version 7.13.2 with PHP 8.0 ## How To Test This * Try to create a token under PHP 7.4 or 8.0 * Make any API call with the provided token ## Types of changes - [x] Bug fix (non-breaking change which fixes an issue) - [ ] New feature (non-breaking change which adds functionality) - [ ] Breaking change (fix or feature that would cause existing functionality to change) ### Final checklist - [x] My code follows the code style of this project found [here](https://docs.suitecrm.com/community/contributing-code/coding-standards/). - [ ] My change requires a change to the documentation. - [x] I have read the [**How to Contribute**](https://docs.suitecrm.com/community/contributing-code/) guidelines.