Why is there no content and all white page in the Administration Panel?

SuiteCRM Forum - English Language Installation & Upgrade Help
#1

We installed the latest version of SuiteCRM and it’s running just fine. Just one problem.

When clicking the “Administration” button to access the various tools…nothing shows up. A completely blank page. Does anyone know what’s going on? How can this be fixed?

#2

Hi,

You will need to check the sugarcrm.log and possibly the php error log. This could be anything really and without a error we would just be taking a stab in the dark.

Ian.

#3

I had the same issue:

Scenario:
I just installed 7.4.3 on a brand new VPS I had just provisioned.

Fix:

  1. enable Error Reporting: go into your index.php file and add the following line: ini_set(‘display_errors’,1);
    Reason - find out if php is throwing any errors you may be unaware of"

  2. Reload SuiteCRM to pick up the Change: in my case the error when loading the Admin page: “Fatal error: Allowed memory size of 268435465 bytes exhausted”

  3. Go into your PHP file an up your memory limit: Look for stanza - memory_limit = 128M and change to a high value until you get the results you want. In my case the original value was set to 32M which I changed to 128M.

Note: some of you may not have the ability to change if your on a shared hosting system.

  1. Make sure your remove the change the index.php when you are done.

Scott