Hi,
I’ve a llist item in the status dropdown field - NEW[0% - New]. (NEW - item name and [0% - New] - display name.) (Please see the attached image).
When I select this item and create a case, the status filed in DB will be saved as Open_New instead of NEW.
Why is it happening like this? How to correct it?
Thanks in advance for your help.
Additional info:
When I used ssh to search for the text ‘Open_New’ I found that default key is set as ‘Open_New’ in many language files the
i.e $app_list_strings[‘case_status_default_key’] = ‘Open_New’;
Do I need to change the field manually in all the files? or is there an easier way?
Below are the list files which contain this line: $app_list_strings[‘case_status_default_key’] = ‘Open_New’:
cache/jsLanguage/en_us.js
cache/upgrades/temp/skIOUy/SuiteCRM-Upgrade-7.1.x-to-7.2.1/include/language/ru_ru.lang.php
cache/upgrades/temp/skIOUy/SuiteCRM-Upgrade-7.1.x-to-7.2.1/mobile/fielddefs/ru_ru.js
cache/upgrades/temp/skIOUy/SuiteCRM-Upgrade-7.1.x-to-7.2.1/custom/application/Ext/Language/ru_ru.lang.ext.php
cache/upgrades/temp/skIOUy/SuiteCRM-Upgrade-7.1.x-to-7.2.1/custom/Extension/application/Ext/Language/en_us.AdvancedOpenPortal.php
cache/upgrades/temp/skIOUy/SuiteCRM-Upgrade-7.1.x-to-7.2.1/custom/Extension/application/Ext/Language/ru_ru.AdvancedOpenPortal.php
cache/upgrades/temp/ZkU6zY/SuiteCRM-Upgrade-7.1.x-to-7.2.1/include/language/ru_ru.lang.php
cache/upgrades/temp/ZkU6zY/SuiteCRM-Upgrade-7.1.x-to-7.2.1/mobile/fielddefs/ru_ru.js
cache/upgrades/temp/ZkU6zY/SuiteCRM-Upgrade-7.1.x-to-7.2.1/custom/application/Ext/Language/ru_ru.lang.ext.php
cache/upgrades/temp/ZkU6zY/SuiteCRM-Upgrade-7.1.x-to-7.2.1/custom/Extension/application/Ext/Language/en_us.AdvancedOpenPortal.php
cache/upgrades/temp/ZkU6zY/SuiteCRM-Upgrade-7.1.x-to-7.2.1/custom/Extension/application/Ext/Language/ru_ru.AdvancedOpenPortal.php
cache/upgrades/temp/m951Gu/SuiteCRM-Upgrade-7.1.x-to-7.2.1/include/language/ru_ru.lang.php
cache/upgrades/temp/m951Gu/SuiteCRM-Upgrade-7.1.x-to-7.2.1/mobile/fielddefs/ru_ru.js
cache/upgrades/temp/m951Gu/SuiteCRM-Upgrade-7.1.x-to-7.2.1/custom/application/Ext/Language/ru_ru.lang.ext.php
cache/upgrades/temp/m951Gu/SuiteCRM-Upgrade-7.1.x-to-7.2.1/custom/Extension/application/Ext/Language/en_us.AdvancedOpenPortal.php
cache/upgrades/temp/m951Gu/SuiteCRM-Upgrade-7.1.x-to-7.2.1/custom/Extension/application/Ext/Language/ru_ru.AdvancedOpenPortal.php
custom/application/Ext/Language/es_es.lang.ext.php
custom/application/Ext/Language/en_us.lang.ext.php
custom/application/Ext/Language/ru_ru.lang.ext.php
custom/Extension/application/Ext/Language/es_es.AdvancedOpenPortal.php
custom/Extension/application/Ext/Language/en_us.AdvancedOpenPortal.php
custom/Extension/application/Ext/Language/ru_ru.AdvancedOpenPortal.php
include/language/ru_ru.lang.php
mobile/fielddefs/es_es.js
mobile/fielddefs/en_us.js
mobile/fielddefs/ru_ru.js
upload/upgrades/patch/SuiteCRM-Upgrade-7.1.x-to-7.2.1-restore/include/language/ru_ru.lang.php
upload/upgrades/patch/SuiteCRM-Upgrade-7.1.x-to-7.2.1-restore/custom/application/Ext/Language/ru_ru.lang.ext.php
upload/upgrades/patch/SuiteCRM-Upgrade-7.1.x-to-7.2.1-restore/custom/Extension/application/Ext/Language/en_us.AdvancedOpenPortal.php
upload/upgrades/patch/SuiteCRM-Upgrade-7.1.x-to-7.2.1-restore/custom/Extension/application/Ext/Language/ru_ru.AdvancedOpenPortal.php