What's Your Experience With Bugs

It seems with each 7 series release, new problems are arising, but the old one remains. My installation is becoming more and more dysfunctional with each release. This is my current tally on broken features:

  1. New emails, with attachments of any kind, are left unread on the mail server and the Check Inbound Email scheduler is locked in “Running.”
  2. General search is not functioning.
  3. Accounts/Contacts/Leads/Targets regular and advance search returns all records, no matter what terms are used.
  4. Saving full page edit screens (e.g. Contact, Quote, Invoice, Lead, etc.) saves, but goes to a blank page.
  5. Line wrapping in new e-mail edits does not work and it is very difficult to write messages.
  6. E-mail signature/attachment side panel does not close.
  7. Changing the status of a quote duplicates all the line items. This requires a second edit to delete after changing the status.
  8. Cases just don’t work.
  9. E-mail attachments have 50% chance of not being an invalid link to the recipient with no apparent file type or size being the cause.

There’s probably more I’m forgetting.

So, what’s your experience with SuiteCRM bugs? Is it getting worse with each release?

TBH, as much as I love where the developers and volunteers are going with this, its getting to be time to throw in the towel for me. It’s barely functioning. My greatest wish for this software would be for the developers to stop all new features, and work on making this software robust.

I fully agree with you on this one. Anyway, I wouldn’t say “it keeps getting worse”; I think it keeps getting better (with the exception of the new theme, which brought in a lot of new bugs, mostly simple stuff that just needs to be finished up).

There is an underlying problem with permissions management, permissions degradation that I think is the the one problem that needs a really good solution. It’s a very hard problem to solve, but it would be worth it.

I find myself solving more of my problems that most people on these forums because I bothered to set up a debugging environment and when I run into incomprehensible behaviors, I just step through my code until I understand exactly what’s breaking. That’s the advantage of being able to access the full open source. This makes SuiteCRM a LOT more manageable.

I understand where you are coming from. There are lots of fixes going into the next minor release 7.7.5. We plan to continue to resolve issues in future releases.

If you are a developer, Why not get involved on GitHub? You can raise issues directly on GitHub. We have recently improved our development process. We have been getting faster at responding to issues raised. You can also contribute fixes.

If you’re not a developer, Can you provide more information for each issue?

Please include things like:

  • Steps to reproduce the issue
  • SuiteCRM Version used
  • Browser name and version (e.g. Chrome Version 51.0.2704.63 (64-bit))
  • Environment name and version (e.g. MySQL, PHP 7)
  • Operating System and version (e.g Ubuntu 16.04)