Welcome to the SuiteCRM 7.11.15 Setup Wizard

Welcome to the SuiteCRM 7.11.15 Setup Wizard stuck on next

Would you be able to give some more information?

Do you get any error messages?
Is there anything in the Suite or PHP logs?

What kind of setup are you using?
(MySQL/MSSQL, which PHP version?)

MySQL with php 7.2 ,

no errors and nothing in the logs

How much to have you install it?

Hmmm, interesting.
I’d expect something to appear in any of the suitecrm.log/install.log/apache 2 logs, if you’re getting stuck mid-install

PHP 7.2 should be suitable, your setup can be checked against the Compatibility Matrix:

How far into the install process are you able to go?
Would you be able to provide a screenshot/some info on which exact step of the Install process it’s stopping?


Thanks for the screenshot

Yeah, there’s definitely something going wrong. Might be that something is failing to load?

If you haven’t already, I’d recommend re-setting file permissions for the SuiteCRM folders/files

I’d recommend running the following:

sudo chmod -R 755 .
sudo chmod -R 775 cache custom modules themes data upload
sudo chown -R www-data:www-data .
(replacing www-data with whatever your web server user is)

Then clearing browser cache, and trying again.

Does this allow you to proceed?