Web logic hooks?

💬 General Discussion
1

I’m not a developer, but I really need the ability to easily create web logic hooks like in sugar pro.

This is the feature that I am looking for:
http://support.sugarcrm.com/02_Documentation/01_Sugar_Editions/01_Sugar_Ultimate/Sugar_Ultimate_7.2/Administration_Guide/05_System/71_Web_Logic_Hooks/#Creating_Web_Logic_Hooks

My use case is that my client wants to have inbound leads trigger an immediate request to do a phone call back and this needs a HTTP post to the call provider.

Is this something that is possible without getting into the PHP?

2

I think you could use work flow to do this by calling a custom script to post to the call provider.

3

Think the answer here is No, some PHP will need to be written to achieve this even using the Workflow module.

4

Bummer. Guess I’ll have to hire a developer. Surprised that this isn’t a module on SugarExchange. I’d love to have a quickly and easily configurable module that is user accessible. Would also open up live workflows being pushed to services like Zapier via a webhook.

Future feature? : :silly:

5

The Web Logic hooks that SugarCRM have implemented as far as I can see is a fairly new module. given this in time others will come out with similar plugins for the CE version and for SuiteCRM.

It could be added the the (AOW) workflow module but would need a bit of work to allow it to send the data. It does sound like a good feature to add in at somepoint.

Might be worth posting this on the suggestions pages