Ah, I see. So I will have to go through all the customizations and look for any more oops.
When you upgrade, SuiteCRM notifies you if there are customized files that will override new files that come with the upgrade.
You can go in upgradeWizard.log and you will see the messages that were shown on screen during the upgrade.
From what @feser writes above, I suspect that perhaps you guys have that custom file in your installation and so are missing out on some fix in the core file.
There’s no way SuiteCRM can handle these situations except to warn sysadmins to manually check the updates on each file, and either delete the custom file or merge the changes from the two…