Using email templates for campaign

💬 General Discussion
1

I am trying to send an email campaign using email templates, the following variables are not being converted to values
$campaign_start_date
$campaign_end_date
$campaign_description

However variables from contacts are being converted

am I doing anything wrong?

Thanks

2

Please, provide your system info, SuiteCRM version, webserver version, os version, etc. if someone will help you they need to replicate your problem

best regards

3

Thanks mikebec

My suitecrm version is 7.7.4

My installation is hosted on siteground.com and I have requested them to provide me with the details below
PHP Version 5.3.29
Webserver Version: Apache
OS: Linux (CentOS)
Database: MYSQL 5.6

4

Hi

I have checked the php error log and I found this error repeating

“PHP Warning: Smarty error: eval: missing ‘var’ parameter in */include/Smarty/Smarty.class.php on line 1094”

Is this related to the porblem??

There is one other errors in the log which is
" PHP Fatal error: Call to a member function fill_in_additional_detail_fields() on a non-object in */include/SearchForm/SearchForm2.php on line 657"
probably this is a different thing but I thought it might lead to a clue as well

5

the first one is just a warning, the second one is an error and maybe related to your problem, can you debug if you have that error at the exact time when you’re trying to send the mail? can you try to test your SuiteCRM instance in a test environment but with php 5.5.9? not 5.3.

best regards

6

Do you guys have fixed this issue?

I am experiencing a similar problem. I have built two custom modules, one basic and the other one contacts.

I add variables from both to the template but the email just shows right the value of variables of the contact module. Any idea why?

I really appreciate any help.

Ben