Hi, I’ve followed the instructions at Migration - 7.14.x to 8.7.0+ :: SuiteCRM Documentation but I then ended up with a 404. I’m running my install a few directories deep on the web server. There were no obviously relevant errors within the upgrade process so I am unsure as to where to start troubleshooting.
Thanks.
Hello Beanie,
I’ve tried and ran into issues in Suite 8 with subdirectories as well.
Haven’t tried at all to find / fix the issues, just moved to sub-domain setups and never saw any issues anymore.
If you want to go down the debugging route:
For a 404 you’ll have some more details in your CRM log files /logs/legacy and /logs/prod as well as the web server log files (one issue here about sub-directories: How to separate the CRM subdir log entries from the main website?).
Additionally: prepare a fresh 8.9.1 version in a directory beside your current one and try to install that one. You might get some hints from the pre-check about your environment. That helps to further analyze your situation.
Thanks ever so much, I went for the route of calling it by a subdomain rather than attempt to go against the grain. It would be good if this could be looked at by devs in the long run to allow for installs to be within nested directories too.
Thanks again for your response.